What if I’m not sure which version I should be using?

Q: What if I’m not sure which version I should be using?

If you have a Visa ® issued Walmart MoneyCard, you should be using the old app until 9/12. If you have a Mastercard ® issued Walmart MoneyCard OR reside in Puerto Rico and have either a Mastercard ® or Visa ® issued Walmart MoneyCard, you should be using the new app effective 7/19. Still not sure or need additional help? Our friendly Customer Service agents are available at (877) 937-4098 and can help you with any questions you may have.

Welcome to the Walmart MoneyCard Help Center
How can we help?

Can’t find your answer? – Contact us

What if I’m not sure which version I should be using?

If you have a Visa^® issued Walmart MoneyCard, you should be using the old app until 9/12.

If you have a Mastercard^®issued Walmart MoneyCard OR reside in Puerto Rico and have either a Mastercard^® or Visa^® issued Walmart MoneyCard, you should be using the new app effective 7/19.

Still not sure or need additional help?

Our friendly Customer Service agents are available at (877) 937-4098 and can help you with any questions you may have.

Related questions

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

Walmart MoneyCards® are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Walmart, the Walmart Spark Design, and Save Money. Live Better. are trademarks of Walmart, registered in the US Patent and Trademark Office and in other countries.